In light of the difficult period we all face, we want to share a few thoughts about how we feel that Estate Agency businesses can not only survive this period but also prosper beyond it. We are here to help you and support in any way we can…
“With every crisis there is opportunity, it is vitally important to remain positive and use the experience to grow. What other choice do you have?” – Jamie Arthur, CEO
Share safety information with both clients and staff, follow advice offered by governing bodies.
Before conducting viewings and Market Valuations please send this COVID-19 Checklist to clients that you may come into contact with.
Understand That This:
Contact all of your clients
Spread positivity
Be honest
Offer guidance
Regional advice
Build relationships
Show empathy
Communicate with staff
Refocus your attitude and drive
Refocus your marketing
Referrals
Send relevant tips to clients, examples:
Continuation
Use the time to implement change
News consumption
Time spent online
More people are spending more time at home, which means;
Training
Content
Create enriching and supportive content
Predict what will happen in time
Support
Boom to come, prepare for it!